Skip to main content

Frequently Asked Questions

Here are answers to the most common questions about my mobile mechanic service in Northwich and Cheshire.

Background image
How do I book an appointment?

You can call Kerry in the office on 07769 835 950, Shake direct on 07879 883 348, or email us at info@shakiemobilemechanic.co.uk..

I’ll confirm a time that suits you and come to your location.

What payment methods do you accept?

I accept cash and bank transfer. Payment is due once the work is completed and you’re happy with the service.

Do you use genuine parts?

I use high-quality OEM or equivalent parts. If you’d prefer genuine parts from the manufacturer, I can source those on request.

What if my car won’t start?

No problem – I can come to you, diagnose the fault and get you running again. If it needs bigger repairs, I’ll explain the options clearly.

Do you guarantee your work?

Yes, all labour comes with a guarantee. I stand by the quality of my work and will put things right if there’s ever an issue.

Parts supplied by covered by the guarantee, customer supplied parts are not.

How much notice do I need to give?

It’s best to book in advance, but I can often fit in urgent jobs quickly. Just call and I’ll do my best to help.

What if I’m not at home during the day?

I can arrange evening or weekend appointments where possible, or visit your workplace if that’s easier.

Do you work on all makes and models?

Yes, I repair and service all makes and models of cars, vans, horseboxes, and campervans. I bring the right tools and parts for the job.

What areas do you cover?

I’m based in Northwich and cover the wider Cheshire area. If you’re unsure whether I can reach you, just give me a call.

Do you provide MOTs?

I arrange MOTs with collection and return of your vehicle. If any work is needed, I’ll explain the options and complete agreed repairs.

What happens if you find extra problems?

I’ll never carry out extra work without your approval. I’ll explain the issue clearly, give you options and agree a price before proceeding.

Do you offer fleet maintenance?

Yes, I look after small business fleets of cars and vans. I offer flexible scheduling, clear invoicing and minimal downtime.

Alt text
Get in touch today

Do you have any other questions?

Please don't hesitate to get in touch for any service or repair work. No job is too big or small and I welcome all enquiries.